End of the points program
For several months, we have implemented a loyalty points program allowing you to accumulate rewards and benefit from an affiliate program. However, after several tests, we realized that its management was too complex and did not allow us to guarantee an optimal experience for all our customers.
That's why we've decided to end this program. To avoid penalizing those who have accumulated points, we're offering you the opportunity to redeem them until March 15 by filling out the form below.
We understand this change may be disappointing, but our priority is to provide you with a seamless and beneficial shopping experience. Rather than maintaining a complex points program, we will now focus our efforts on fair and competitive pricing applied directly to products, simplified offers and promotions accessible to all, and a more seamless shopping experience without the need to track points balances.
We are already working on other solutions to continue rewarding your loyalty in a simpler and more advantageous way.
FAQs
Frequently Asked Questions
When will I receive my points?
You will receive a voucher equivalent to your total points by email between March 17 and 28.
What happens if I don't complete the form by March 15?
After this date, your points will be permanently deleted and can no longer be used.
Does my promotional code have an expiration date?
Yes, the promo code will be valid for 6 months after it is issued. Make sure to use it before it expires.
Will future purchases allow me to accumulate points?
No, we will no longer offer a points program. Instead, we will be offering promotions and special offers to provide you with discounts.