Questions fréquentes.
Tout ce qu'il faut savoir sur nos produits, la livraison et nos façons de faire. Et si une question reste sans réponse, on est là.
Why are your beef cattle 100% grass-fed?
Our beef is fed exclusively on grass from the beginning to the end of its rearing. This natural diet promotes high-quality meat, an excellent nutritional profile, and respect for the animals' natural pace. In addition, our beef is raised without hormones or antibiotics.
Why buy local and from a family-owned business?
By purchasing from Mon Beau Bon Bœuf, you are directly supporting local producers and a family-owned Quebec business. You contribute to the local economy while enjoying high-quality meat. You know where your food comes from, cut out the middleman, and benefit from personalized service.
Do you have a farm shop?
No. Although our farm is located in Oka, we do not have a store open to the public. All orders are placed exclusively online and delivered directly to your home.
How do I use your products?
All our products are vacuum-packed. We recommend thawing them in the refrigerator about 24 hours before use. For optimal cooking, remove the meat from the refrigerator 15 to 30 minutes before cooking.
How to heat ready-to-eat meals?
Thaw the dish about 24 hours in advance. It can be reheated in the oven or microwave. If you are short on time, it can also be reheated directly from frozen; simply allow for a longer cooking time.
How can I be notified when a product is back in stock?
If a product is out of stock, go to its page and click "Notify me when this product is available". Enter your email address and you will receive a notification as soon as the product is back in stock.
How is the price calculated for products sold by weight?
When you place your order, an estimated amount is authorized on your card to cover the maximum weight indicated on the website. During preparation, each item is weighed precisely. You are then charged only according to the actual weight received.
Do I need to be present for the delivery?
No. It is not necessary to be present. We leave your package in a secure location and notify you as soon as the delivery has been made.
Can I have my order delivered to a condo or an apartment?
Yes. We can deliver to a condo or an apartment. If we do not have access to the building, we will contact you to let you know that your package has arrived.
How is the meat delivered?
The meat is delivered in a 100% recyclable insulated box that keeps frozen products frozen for approximately 14 hours. To reduce waste, we reuse our boxes. You can return them to the delivery driver on your next delivery or keep them until your next order.
Can I pick up my order directly from Mon Beau Bon Bœuf?
No. Order pickup is not offered. All orders are delivered directly to your home according to your delivery area.
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